User Researcher (Remote) at Gomoney


Gomoney is a digital bank dedicated to simplifying banking for everyone and contributing to a future where everyone is in control of their money. With tools to split, schedule, send, receive and track payments, users have the tools for better transaction processes and better understanding of their spending habits.

We are recruiting to fill the position below:

Job Title: User Researcher

Location: Remote, Lagos
Department: Design
Employment Type: Full Term

Who Are We Looking For?
Join us if you are:

  • A progressive thinker who is passionate about making BIG things happen and ready to take on broad responsibilities in a start up environment
  • An empathetic and empowering leader who values diversity of thought and is always thinking about how both customer and employee interactions can be improved
  • We have big dreams. There are many interesting challenges ahead, and we’re happy for people to build new skills, specialize or evolve their role.

About this Role
As the User researcher, you will be responsible for our next stage of growth by:

  • Generating hypotheses and plans for high-impact research that helps us better understand our existing and potential customers
  • Conducting qualitative and quantitative user research that deepens our understanding of the user base for a variety of digital products, as well as change initiatives
  • Collecting and analysing user behaviour through ethnographic research, analytics/server logs, online experiments (A/B testing), card sorting, benchmark studies, lab studies, and surveys
  • Effectively communicating research insights & findings to product teams and stakeholders, leading with data-driven analysis, via written reports and oral presentations.

This might be for you if have:

  • A portfolio demonstrating your research work and if applicable, design work
  • 1-2 years working as a UX researcher in a fast-paced environment.
  • Experience planning and executing research.
  • Proven competency in data analytics and qualitative aspects of UX research.
  • Strong commercial acumen with a positive, pragmatic attitude.
  • Proven ability to implement appropriate qualitative research methods effectively.

What’s on Offer?

  • Culture: We’re a People first company, we believe in a culture of inclusiveness to embrace diversity of thought; kindness and candidness; Learning and openness to do things differently;
  • Flexibility: We believe that you should drive how and where you work, and empower you with flexibility and autonomy. We’re fully remote right now, allowing you to live and work the way you need, giving you time back from long commutes! We continue to explore how new ways of working can enhance the work environment, and as a user researcher, you will have a key role in helping to determine how new ways of working could change in the future.
  • Growth: We have big dreams and we ensure you grow through interesting and challenging work, have an active voice in your career development and are a part of a culture that supports your growth by actively creating opportunities to expand your skills.
  • Competitive Compensation: We offer competitive compensation and benefits such as: Per diem, Leave allowance, Gym membership, Monthly internet allowance,13th month, Pension and Health insurance.

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