Technical Account Manager at JERAG Technologies Limited


  2020-06-16
  Unspecified

JERAG Technologies Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Technical Account Manager

Location: Lagos

Job Description

  • We are looking to employ a good Technical Account Manager to build on our client’s base so as to be able to increase our customers’ satisfaction through the provision of technical support before and also after-sales.

Requirements

  • First degree or equivalent in Computer Science or Engineering disciplines.
  • Should have problem-solving as well as critical thinking
  • Experience in using sales applications.
  • Good experience in sales and technical support.
  • Very sound communication and interpersonal skills.

Responsibilities

  • Winning new business while also increasing sales.
  • Providing technical support to customers and clients after and before sales.
  • Maintaining customer relationships as well as ensuring customer satisfaction.
  • Providing reports to developers and stakeholders on the performance of the company’s products.
  • Making sure deliveries arrive on time and are in good condition.
  • Evaluating the need for customers and suggesting upgrades or additional needs.
  • Educating customers on the use of the company’s products and services.
  • Responding to inquiries that are product-related in a timely manner.

How to Apply
Interested and qualified candidates should send their Application Letter and CV / Resume to jeragtechnology@gmail.com using the Job Title as the subject of the email.

Note: We shall only contact short-listed candidates

Application Deadline  31st July, 2020.

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