Recruitment at the International Rescue Committee (IRC)


  2020-07-03
  Unspecified

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

We are recruiting to fill the position below:

Job Title: Child Protection Case Worker

Requisition ID: req9510
Location: Mubi, Adamawa
Sector: Child Protection
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No

Job Overview/Summary

  • The Caseworker will be responsible for helping children and their families to navigate and access community services, other resources, and adopt healthy behaviors. The Case worker supports providers and the Child Protection Officer through an integrated approach to care management and community outreach.
  • As a priority, activity will promote, maintain, and improve the health of children and their family. Provide social support and informal counseling, advocate for individuals and community health needs. Community outreach, such as home visits will be required

Major Responsibilities

  • Ensure children harmed or at risk of being harmed are identified and receive individual case management support by conducting documentation, assessments, action plans, direct service provision, referrals and follow-ups for an assigned case load of children
  • Provide support to families in the process of case management, including foster and alternative care
  • Directly work with other caseworkers and service providers on management of caseload and referrals
  • Ensure that the children are engaged in play activities and the parents learn at least one positive parenting skill before they are discharged.
  • The case worker will be responsible for discharge and ensure that the children continue to be engaged in active play back in the community and the parents maintain positive parenting skills back in the community.

Technical Quality:

  • Responsible for establishing trusting relationships with children and their families while providing general support and encouragement.
  • Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families.
  • Follow-up with children via phone calls, home visits and visits to other settings where children can be found.
  • Ensure that before registering a child, the consent form MUST be filled in
  • Participate in weekly case conferencing
  • Ensure that a child’s care plan is well designed and updated on a regular basis
  • Provide referrals for services to community agencies as appropriate.
  • Work closely with medical provider to help ensure that children have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure.
  • Work cooperatively with other clinical personnel assigned to the same child.
  • Be knowledgeable about community resources appropriate to needs of patients/families.
  • Be responsible for providing consistent communication to the Care Management
  • Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the child

Grant Monitoring & Reporting:

  • Provide input for weekly and staff activity reports

Coordination & Representation:

  • Directly communicate effectively with other caseworkers and service providers as part of conducting individual case management
  • Regularly attend case management meetings at field level

Program Development:

  • Contribute to the development of proposal activities in relation to case management

Other:

  • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and  liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs
  • Other duties as assigned by the supervisor to enable and develop IRC programs

Key Working Relationships:

  • Position Reports to:  Child Protection Officer
  • Indirect/Technical Reporting: Child Protection Manager

Qualifications

  • Technical diploma or degree in Social Work, Human Rights, or related degree preferred
  • Minimum of 1 year experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings
  • Demonstrated understanding of working with children and particularly vulnerable children
  • Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
  • Fluency in English and/or (other languages) preferred or required

Computer/Other Tech Requirements:

  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
  • Ability to Travel: % of time if applicable

Job Title: Child Protection Case Worker

Requisition ID: req9512
Location: Damaturu, Yobe
Sector: Child Protection
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No

Job Overview/Summary

  • The Caseworker will be responsible for helping children and their families to navigate and access community services, other resources, and adopt healthy behaviors. The Case worker supports providers and the Child Protection Officer through an integrated approach to care management and community outreach.
  • As a priority, activity will promote, maintain, and improve the health of children and their family. Provide social support and informal counseling, advocate for individuals and community health needs. Community outreach, such as home visits will be required

Major Responsibilities

  • Ensure children harmed or at risk of being harmed are identified and receive individual case management support by conducting documentation, assessments, action plans, direct service provision, referrals and follow ups for an assigned case load of children
  • Provide support to families in the process of case management, including foster and alternative care
  • Directly work with other caseworkers and service providers on management of caseload and referrals
  • Ensure that the children are engaged in play activities and the parents learn at least one positive parenting skill before they are discharged.
  • The case worker will be responsible for discharge and ensure that the children continue to be engaged in active play back in the community and the parents maintain positive parenting skills back in the community.

Technical Quality:

  • Responsible for establishing trusting relationships with children and their families while providing general support and encouragement.
  • Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families.
  • Follow-up with children via phone calls, home visits and visits to other settings where children can be found.
  • Ensure that before registering a child, the consent form MUST be filled in
  • Participate in weekly case conferencing
  • Ensure that a child’s care plan is well designed and updated on a regular basis
  • Provide referrals for services to community agencies as appropriate.
  • Work closely with medical provider to help ensure that children have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure.
  • Work cooperatively with other clinical personnel assigned to the same child.
  • Be knowledgeable about community resources appropriate to needs of patients/families.
  • Be responsible for providing consistent communication to the Care Management
  • Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the child

Grant Monitoring & Reporting:

  • Provide input for weekly and staff activity reports

Coordination & Representation:

  • Directly communicate effectively with other caseworkers and service providers as part of conducting individual case management
  • Regularly attend case management meetings at field level

Program Development:

  • Contribute to the development of proposal activities in relation to case management

Other:

  • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and  liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs
  • Other duties as assigned by the supervisor to enable and develop IRC programs

Key Working Relationships:

  • Position Reports to:  Child Protection Officer
  • Indirect/Technical Reporting: Child Protection Manager

Qualifications

  • Technical diploma or degree in Social Work, Human Rights, or related degree preferred
  • Minimum of 1 year experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings
  • Demonstrated understanding of working with children and particularly vulnerable children
  • Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
  • Fluency in English and/or (other languages) preferred or required

Computer/Other Tech Requirements:

  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
  • Ability to Travel: % of time if applicable

Job Title: Child Protection Officer

Requisition ID: req9513
Location: Gwoza, Borno
Sector: Child Protection
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

  • The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi State. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict-affected populations.
  • IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno State and Damatru of Yobe State.
  • Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview / Summary

  • This position is responsible for coordinating and supervising CP activities which include case management, parenting sessions and Safe Healing and Learning Spaces (SHLS) and SAFE activities
  • They will also work closely with the case workers to ensure proper and quality implementation of case management and other components of the Child protection emergency response and other IRC sectors to ensure an integrated service delivery to beneficiaries.

Major Responsibilities

  • S/he will coordinate with the Case workers- and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
  • Ensure that all activities under his/her supervision are conducted in accordance with  the CPiE minimum standards, case management guidelines and SPHERE standards
  • Ensure that children are followed up on and receive quality case management services, taking the lead on case discussions/ case management meetings with case workers
  • Ensure technical quality of activity reporting
  • Provide staff care and support for case workers and CP assistants to ensure they are able to deal with the stress they encounter as a result of the kind of cases they deal with.

Program Management, Technical Quality, and Strategy:

  • S/he will coordinate with the Case workers- and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
  • Ensure that all activities under his/her supervision are conducted in accordance with  the CPiE minimum standards, case management guidelines and SPHERE standards
  • Ensure that children are followed up on and receive quality case management services, taking the lead on case discussions/ case management meetings with case workers
  • Ensure technical quality of activity reporting
  • Provide staff care and support for case workers and CP assistants to ensure they are able to deal with the stress they encounter as a result of the kind of cases they deal with.

Program Development:

  • Contribute to the development of child protection proposal activities
  • Identify Child Protection trends that need to be addressed through child Protection programing.
  • Coordinate with other the IRC Education team and sectors staff (e.g. WPE, Protection, Health and Livelihoods) at field level and ensure child protection mainstreaming.

Staff Performance Management, Learning & Development:

  • Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
  • Develop and implement remote management capacity building approaches to build the strengths of the team in Mubi, Adamawa
  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
  • Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
  • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs.
  • Look for opportunities to support staff in their career growth, where appropriate
  • As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
  • Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Coordination & Representation:

  • Coordinate with the CP sub sector (Coordination at the field level) in order to assure that adequate and children centered solutions are taken in consideration in the strategic planning of activities.
  • Work closely with all IRC sectors and ensure an integrated approach to interventions.

Key Working Relationships:

  • Position Reports to: Child protection Manager
  • Indirect/Technical Reporting: Child Protection Coordinator
  • Position directly Supervises: Child Protection Assistant and Case workers.

Qualifications
Candidates are desired who have:

  • A Bachelor’s Degree in Social Sciences, Education, Economic, another Human Development related field or equivalent of experience preferred
  • At least two years experience working to support children, adolescent girl and boys, women  or parents and caregivers
  • A commitment to child protection and gender equality
  • A learning attitude and willingness to increase skills and knowledge in child protection.
  • Experience as an active participant of social groups, with an understanding of group dynamics and processes.
  • Capacity building, facilitation or training experience
  • The ability to adapt and work under pressure and strong interpersonal skills
  • Basic competency in computer skills
  • Personal qualities: team player, flexible, network builder, able to handle pressure well and work in a cross cultural setting.

Demonstrated Technical Skills:

  • Work as part of a Child Protection team in a safe space to provide support to children as part of broader response services.
  • Participate in identifying facilitators and an initial SEL/SAFE approach training and engage in ongoing skills building using SEL/SAFE materials.
  • Participate in mentoring and coaching facilitators responsible for co-facilitating sessions with adolescent girls (younger) or boys (younger and older).
  • Ensure Payment Requests and other documents required for the payment of facilitators incentives are drafted and submitted on time for approval.
  • Work closely with other project staff to identify Children/adolescents (younger) and female and male caregivers to participate in SEL/SAFE learning activities.
  • Develop weekly, monthly and quarterly work plans for the case workers and assistants under their supervision and ensure strict adherence.
  • Embark on field visits and provide support to case workers and assistants in the field.
  • Build and maintain working relationships with community leaders and structures that will ensure their support for CP programming.
  • Complete weekly reports on project activities, including documenting feedback from participants of SAFE sessions and proactively sharing back lessons learned whilst facilitating the curricula
  • Organize and facilitate weekly team meetings

Languages:

  • Fluency in Kanuri and Hausa.

Computer / Other Tech Requirements:

  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g. accounting software, statistical software, etc.).
  • Ability to Travel: % of time if applicable.

Job Title: Child Protection Assistant

Requisition ID: req9514
Location: Gwoza, Borno
Employment Type: Full-Time
Employment Category: Fixed Term
Sector: Child Protection
Open to Expatriates: No
Reports to: The Child Protection Assistant reports to the CP Officer

Job Overview / Summary

  • The Child Protection Assistant will provide direct support to children and adolescent girls (younger) and boys (younger), and their caregivers within the PEACE education and child protection teams in all targeted field sites in the project.
  • They will also be responsible for the supervision and close monitoring of Safe Healing and Learning Spaces (SHLS) activities through the SEL and SAFE resource packages.

Position Objectives

  • To ensure that children harmed or at risk of being harmed are identified and receive individual case management support by identification and intake, conducting assessments, developing a case plan, direct service provision, referral and follow up for an assigned number of children.
  • To provide support and conduct monitoring visits to caregivers and families (particularly foster and alternative caregivers)
  • To liaise with other case workers and social workers on management of caseload and referrals.
  • To support in mapping services for children and their caregivers in the area of coverage
  • To document and safely store all information related to the case

Major Responsibilities

  • Program Management, Technical Quality, and Strategy:
  • Consistently and proactively monitor/assess the safety and security of SHLS sites; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
  • Ensure all CP facilitators work together to supervise children and adolescents during sessions.
  • Other duties as assigned by the supervisor to enable and develop IRC programs

Program Development:

  • Contribute to the development of proposal activities in relation to case management.
  • Coordinate with other IRC sectors staff (e.g. WPE, Protection, Health and Livelihoods) at field level

Staff Performance Management, Learning & Development:

  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
  • Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
  • As required identify incentive workers performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
  • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
  • Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Coordination & Representation:

  • Effectively communicate with other caseworkers, government social workers and service providers as part of providing individual case management.
  • Regularly attend case management meetings at field level
  • Build strong relationships with Child Protection Committee members for identification and referrals

Key Working Relationships:

  • Position Reports to:  Child Protection Officer
  • Indirect/Technical Reporting: Child Protection Manager
  • Position directly Supervises: Community incentive workers

Key Internal Contacts:

  • Country Program
  • Region/Global

Qualifications

  • At least two years’ experience working to support children, adolescent girl and boys, women  or parents and caregivers
  • Experience with facilitation of group work with relevant populations
  • A high level of motivation to assist adolescent girls and boys affected by humanitarian crisis
  • A commitment to child protection and gender equality
  • A learning attitude and willingness to increase skills and knowledge in the protection of adolescent girls and boys
  • Experience as an active participant of social groups, with an understanding of group dynamics and processes.
  • Capacity building, facilitation or training experience
  • The ability to adapt and work under pressure and strong interpersonal skills
  • Basic competency in computer skills

Demonstrated Technical Skills:

  • Work as part of a Child Protection team in a safe space to provide support to children as part of broader response services.
  • Participate in identifying facilitators and an initial SEL/SAFE approach training and engage in ongoing skills building using SEL/SAFE materials.
  • With support from supervisors, mentor and coach facilitators responsible for co-facilitating sessions with adolescent girls (younger) or boys (younger and older).
  • Conduct initial assessments to identify the risks and needs of Children/adolescent girls and boys.
  • Work closely with other project staff to identify Children/adolescent girls (younger), adolescent boys, and female and male caregivers to participate in SEL/SAFE learning activities.
  • Act as lead facilitator to deliver sessions for Children/adolescent girls or boys together with trained facilitators.
  • Facilitate sessions for female or male caregivers enrolled for parenting sessions.
  • Provide Psychological First Aid and support to adolescent girls(younger) or boys who disclose experiences of violence and support referral to access required services
  • Facilitate feedback meetings with adolescent girl(younger)s and boys, female and male community stakeholders and caregivers and share feedback with supervisor
  • Complete weekly reports on project activities, including documenting feedback from participants of SAFE sessions and proactively sharing back lessons learned whilst facilitating the curricula
  • Participate in weekly team meetings.
  • Work with Child Protection Community led Structures, community leaders, caregivers/parents, learning facilitators, SHLS facilitators to promote child protection in homes, learning centers and in the community
  • Ensure regular communication with the CP Officer and manager for updates on achievements and challenges
  • Provide support for children and adolescents and their families and link them to specialized services where needed.

Languages:

  • Fluency in English, and Hausa.

Computer / Other Tech Requirements:

  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g. accounting software, statistical software, etc.).

Ability to Travel:

  • % of time if applicable

Standards of Professional Conduct

  • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.
  • In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Job Title: Child Protection Assistant

Requisition ID: req9503
Location: Mubi, Adamawa
Sector: Child Protection
Employment Category: Fixed Term
Employment Type: Full Time
Open to Expatriates: No

Background

  • The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
  • IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi State. In response to the Boko Haram insurgency, in early 2014 IRC opened a field office in Mubi town of Adamawa state followed by offices in Yola (Adamawa state) in November 2014, Maiduguri (Borno state) in October 2015, and Monguno (Borno state) in October 2016. IRC is currently implementing programs in Health, Child Protection, Food Security, PRoL, WASH, Nutrition and Women’s Protection and Empowerment (WPE) in three States in northeastern Nigeria.
  • The IRC Child Protection team offers Psychosocial Support through Social Emotional Learning (SEL) for children aged six to twelve years and Supporting Adolescents and their Families in Emergencies (SAFE) for nine to nineteen-year-olds grouped into younger and older adolescents using toolkits developed by the IRC to build their resilience, social skills and ability to understand and handle their emotions. The toolkits also contain resource that provides support to caregivers to help them manage their stress and place them in a position to provide the children under their care a safe and supportive environment for their growth and development.

Scope of Work:

  • The Child Protection Assistant will provide direct support to children and adolescent girls (younger) and boys (younger), and their caregivers within the PEACE education and child protection teams in all targeted field sites in the project.
  • They will also be responsible for the supervision and close monitoring of Safe Healing and Learning Spaces (SHLS) activities through the SEL and SAFE resource packages.

Key Responsibilities

  • Child Protection Assistant will work within a Child Protection response team providing psychosocial support services to children and adolescents and their caregivers.
  • Work as part of a Child Protection team in a safe space to provide support to children as part of broader response services.
  • Participate in identifying facilitators and an initial SEL/SAFE approach training and engage in ongoing skills building using SEL/SAFE materials.
  • With support from supervisors, mentor and coach facilitators responsible for co-facilitating sessions with adolescent girls (younger) or boys (younger and older).
  • Conduct initial assessments to identify the risks and needs of Children/adolescent girls and boys.
  • Work closely with other project staff to identify Children/adolescent girls (younger), adolescent boys, and female and male caregivers to participate in SEL/SAFE learning activities.
  • Act as lead facilitator to deliver sessions for Children/adolescent girls or boys together with trained facilitators.
  • Facilitate sessions for female or male caregivers enrolled for parenting sessions.
  • Provide Psychological First Aid and support to adolescent girls(younger) or boys who disclose experiences of violence and support referral to access required services
  • Facilitate feedback meetings with adolescent girl(younger)s and boys, female and male community stakeholders and caregivers and share feedback with supervisor
  • Complete weekly reports on project activities, including documenting feedback from participants of SAFE sessions and proactively sharing back lessons learned whilst facilitating the curricula
  • Participate in weekly team meetings.
  • Work with Child Protection Community led Structures, community leaders, caregivers/parents, learning facilitators, SHLS facilitators to promote child protection in homes, learning centers and in the community
  • Ensure regular communication with the CP Officer and manager for updates on achievements and challenges
  • Provide support for children and adolescents and their families and link them to specialized services where needed.

Grant Monitoring and Reporting:

  • Ensure proper delivery of SEL/SAFE sessions.
  • Provide input for weekly and staff activity reports.

Coordination & Representation:

  • Effectively communicate with caseworkers, government social workers, other CP partners and service providers as part of providing individual support to adolescents/children and their families.
  • Regularly attend all CP related meetings at field level.

Program Development:

  • Contribute to the development of proposal activities in relation to Psychosocial Support.
  • Identify Child Protection trends that need to be addressed through child Protection programming.
  • Coordinate with other the IRC Education team and sectors staff (e.g. WPE, Protection, Health and Livelihoods) at field level and ensure child protection mainstreaming.

Other:

  • Consistently and proactively monitor/assess the safety and security of SHLS sites; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
  • Ensure all CP facilitators work together to supervise children and adolescents during sessions.
  • Other duties as assigned by the supervisor to enable and develop IRC programs

Qualifications
Candidates are desired who have:

  • A bachelor’s degree in Social Sciences, Education, Economic, Another Human Development related field or the equivalent of experience preferred
  • At least two years’ experience working to support children, adolescent girl and boys, women  or parents and caregivers
  • Experience with facilitation of group work with relevant populations
  • A high level of motivation to assist adolescent girls and boys affected by humanitarian crisis
  • A commitment to child protection and gender equality
  • A learning attitude and willingness to increase skills and knowledge in the protection of adolescent girls and boys
  • Experience as an active participate of social groups, with an understanding of group dynamics and processes.
  • Capacity building, facilitation or training experience
  • The ability to adapt and work under pressure and strong interpersonal skills
  • Fluency in English and Hausa
  • Basic competency in computer skills

Standards of Professional Conduct:

  • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

  • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

  • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
  • Qualified female candidates are strongly encouraged to apply.

Job Title: Child Protection Assistant

Requisition ID: req9511
Location: Damaturu, Yobe
Sector: Child Protection
Employment Category: Fixed Term
Employment Type: Full Time
Open to Expatriates: No

Contextual Background

  • The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi State. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
  • IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno State and Damatru of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

Job Overview /Summary

  • The Child Protection Assistant will provide direct support to children and adolescent girls (younger) and boys (younger), and their caregivers within the PEACE education and child protection teams in all targeted field sites in the project.
  • They will also be responsible for the supervision and close monitoring of Safe Healing and Learning Spaces (SHLS) activities through the SEL and SAFE resource packages.

Position Objectives:

  • To ensure that children harmed or at risk of being harmed are identified and receive individual case management support by identification and intake, conducting assessments, developing a case plan, direct service provision, referral and follow up for an assigned number of children.
  • To provide support and conduct monitoring visits to caregivers and families (particularly foster and alternative caregivers)
  • To liaise with other caseworkers and social workers on management of caseload and referrals.
  • To support in mapping services for children and their caregivers in the area of coverage
  • To document and safely store all information related to the case
  • Who this position reports to: The Child Protection Assistant reports to the CP Officer

Major Responsibilities
Program Management, Technical Quality, and Strategy:

  • Consistently and proactively monitor/assess the safety and security of SHLS sites; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs.
  • Ensure all CP facilitators work together to supervise children and adolescents during sessions.
  • Other duties as assigned by the supervisor to enable and develop IRC programs

Program Development:

  • Contribute to the development of proposal activities in relation to case management.
  • Coordinate with other IRC sectors staff (e.g. WPE, Protection, Health and Livelihoods) at field level

Staff Performance Management, Learning & Development:

  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
  • Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
  • As required identify incentive workers performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
  • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
  • Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Coordination & Representation:

  • Effectively communicate with other caseworkers, government social workers and service providers as part of providing individual case management.
  • Regularly attend case management meetings at field level
  • Build strong relationships with Child Protection Committee members for identification and referrals

Key Working Relationships:

  • Position Reports to:  Child Protection Officer
  • Indirect/Technical Reporting: Child Protection Manager
  • Position directly Supervises: Community incentive workers.

Key Internal Contacts:

  • Country Program
  • Region/Global:

Qualifications

  • At least two years’ experience working to support children, adolescent girl and boys, women  or parents and caregivers
  • Experience with facilitation of group work with relevant populations
  • A high level of motivation to assist adolescent girls and boys affected by humanitarian crisis
  • A commitment to child protection and gender equality
  • A learning attitude and willingness to increase skills and knowledge in the protection of adolescent girls and boys
  • Experience as an active participant of social groups, with an understanding of group dynamics and processes.
  • Capacity building, facilitation or training experience
  • The ability to adapt and work under pressure and strong interpersonal skills
  • Basic competency in computer skills

Demonstrated Technical Skills:

  • Work as part of a Child Protection team in a safe space to provide support to children as part of broader response services.
  • Participate in identifying facilitators and an initial SEL/SAFE approach training and engage in ongoing skills building using SEL/SAFE materials.
  • With support from supervisors, mentor and coach facilitators responsible for co-facilitating sessions with adolescent girls (younger) or boys (younger and older).
  • Conduct initial assessments to identify the risks and needs of Children/adolescent girls and boys.
  • Work closely with other project staff to identify Children/adolescent girls (younger), adolescent boys, and female and male caregivers to participate in SEL/SAFE learning activities.
  • Act as lead facilitator to deliver sessions for Children/adolescent girls or boys together with trained facilitators.
  • Facilitate sessions for female or male caregivers enrolled for parenting sessions.
  • Provide Psychological First Aid and support to adolescent girls(younger) or boys who disclose experiences of violence and support referral to access required services
  • Facilitate feedback meetings with adolescent girl(younger)s and boys, female and male community stakeholders and caregivers and share feedback with supervisor
  • Complete weekly reports on project activities, including documenting feedback from participants of SAFE sessions and proactively sharing back lessons learned whilst facilitating the curricula
  • Participate in weekly team meetings.
  • Work with Child Protection Community led Structures, community leaders, caregivers/parents, learning facilitators, SHLS facilitators to promote child protection in homes, learning centers and in the community
  • Ensure regular communication with the CP Officer and manager for updates on achievements and challenges
  • Provide support for children and adolescents and their families and link them to specialized services where needed.

Languages:

  • Fluency in English, and Hausa.

Computer/Other Tech Requirements:

  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g. accounting software, statistical software, etc.).
  • Ability to Travel: % of time if applicable

Standards of Professional Conduct:

  • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

  • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

  • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Job Title: Child Protection Case Worker

Requisition ID: req9515
Location: Gwoza, Borno
Sector: Child Protection
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No

Contextual Background

  • The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
  • IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods

Job Overview / Summary

  • The Caseworker will be responsible for helping children and their families to navigate and access community services, other resources, and adopt healthy behaviors.
  • The Case worker supports providers and the Child Protection Officer through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of children and their family.
  • Provide social support and informal counseling, advocate for individuals and community health needs. Community outreach, such as home visits will be required.

Major Responsibilities

  • Ensure children harmed or at risk of being harmed are identified and receive individual case management support by conducting documentation, assessments, action plans, direct service provision, referrals and follow ups for an assigned case load of children
  • Provide support to families in the process of case management, including foster and alternative care
  • Directly work with other caseworkers and service providers on management of caseload and referrals
  • Ensure that the children are engaged in play activities and the parents learn at least one positive parenting skill before they are discharged.
  • The case worker will be responsible for discharge and ensure that the children continue to be engaged in active play back in the community and the parents maintain positive parenting skills back in the community.

Technical Quality:

  • Responsible for establishing trusting relationships with children and their families while providing general support and encouragement.
  • Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families.
  • Follow-up with children via phone calls, home visits and visits to other settings where children can be found.
  • Ensure that before registering a child, the consent form MUST be filled in
  • Participate in weekly case conferencing
  • Ensure that a child’s care plan is well designed and updated on a regular basis
  • Provide referrals for services to community agencies as appropriate.
  • Work closely with medical provider to help ensure that children have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure.
  • Work cooperatively with other clinical personnel assigned to the same child.
  • Be knowledgeable about community resources appropriate to needs of patients/families.
  • Be responsible for providing consistent communication to the Care Management
  • Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the child

Grant Monitoring & Reporting:

  • Provide input for weekly and staff activity reports

Coordination & Representation:

  • Directly communicate effectively with other caseworkers and service providers as part of conducting individual case management
  • Regularly attend case management meetings at field level

Program Development:

  • Contribute to the development of proposal activities in relation to case management

Other:

  • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to IRC management and  liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs
  • Other duties as assigned by the supervisor to enable and develop IRC programs

Key Working Relationships:

  • Position Reports to:  Child Protection Officer
  • Indirect/Technical Reporting: Child Protection Manager

Qualifications

  • Technical diploma or degree in Social Work, Human Rights, or related degree preferred
  • Minimum of 1 year experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings
  • Demonstrated understanding of working with children and particularly vulnerable children
  • Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
  • Fluency in English and/or (other languages) preferred or required

Computer/Other Tech Requirements:

  • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.

Ability to Travel:

  • % of time if applicable

Standards of Professional Conduct:

  • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality:

  • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Working Environment:

  • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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