Online Customer Service Representative at Owens & Xley Consult



  2020-09-23
  Unspecified

Owens & Xley – Our client, a leading and award winning fashion brand is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Online Customer Service Representative

Location: Lekki, Lagos
Employment Type: Full-time

Description

  • Post daily on the Instagram page to drive customer retention
  • Receive and make customer calls.
  • Record documentation of all customer interactions with contact details.
  • Reply all DM’s and emails
  • Support the sales team with daily sales
  • Review outstanding payments
  • Send bulk messages to potential sellers on Instagram
  • Keep records of customers and seller’s testimonials.
  • Create and post a style, motivation or humor post on Instagram/Website/Blog.
  • Give daily operations feedback details to management.
  • Participate and organize successful pop up shops for the sales of stock.
  • Do any other tasks as assigned.

Requirements

  • HND / BSc in a relevant field.
  • Proven work experience (Minimum of 1 year) in a similar role.

Skills:

  • Strong use of Excel
  • Strong Use of Canva
  • Strong use of Instagram
  • Must be able to resolve and escalate customer complaints
  • Must live in Lekki Axis.

Salary
N50,000 – N60,000 / month.

Deadline: 26th September, 2020.

Method of Application
Interested and qualified candidates should send their CV to: recruiment@owensxley.com using the “Job title” as subject of the email.

Let\'s



This job originally appeared elsewhere


Share this job with your friends!
Facebook Twitter LinkedIn

Subscribe

We promise not to spam you : ).



  • Email this to a friend
  • Share with a friend
          Facebook Twitter LinkedIn
  • Report this Job
  • Save this Job


OTHER JOBS IN UNSPECIFIED

Graduate Customer Service Representative at Vintex Global


Gender Inclusion and Protection Specialist at the Centre for Community Development and Research Network (CCDRN)


Job Recruitment at Palladium Group


Osun State Polytechnic (OSPOLY), Iree HND Admission Form For 2020/2021 Session


Ongoing recruitment at Optimal Specialist Hospital Limited