Ongoing Recruitment in a Luxury Lifestyle Brand


  2020-08-20
  Unspecified

Owens and Xley Consults – Our client, a luxury lifestyle brand located in Ikoyi Lagos, is currently recruiting a suitably qualified candidate to fill the position below:

Job Title: Sales / Customer Service Manager

Location: Ikoyi, Lagos

Key Responsibilities

  • Manage, monitor, and review daily business operations.
  • Manage the business Social Media platform
  • Create daily content for online sales
  • Review, oversee financial activities and send monthly report.
  • Maintain positive client relationships and drive new acquisitions.
  • Implement organizational goals, procedures, and policies.
  • Identify improvement gaps and implement corrective measures.
  • Handle and resolve all customers’ complaints
  • Process customers’ payments
  • Respond to all enquiries
  • Model and promote great customer service
  • Ensure that both your own personal sales contribution and that of your team meet and exceed performance goals set
  • Ensure Sales Executives are collecting relevant customer data to assist in relationship building and using data to tailor future, personalized shopping experiences

Store Management:

  • Ensure that the store is clean and ready for opening
  • Ensure that the utilities are available and adequate
  • Work with the Production Manager to fulfil client orders
  • Supervise the security personnel

Facility Management:

  • Ensure that all fittings and fixtures are working optimally
  • Plan and supervise all maintenance and repair works

Financials:

  • Create monthly reports
  • Manage petty cash
  • Take cash payments to bank
  • Calculate and remit taxes
  • Prepare payroll

Experience:

  • 2 years’ experience in a similar role
  • Experience in the retail or fashion industry a plus

Skills and Abilities:

  • Social media management
  • Proven integrity
  • Highly analytical, driven and focused.
  • High level of professionalism;
  • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
  • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Proficient user of MS Office (MS Excel in particular)
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Keen eye for detail
  • Preferably lives within Island axis

Remuneration
N80,000 – N100,000 monthly

Job Title: Sales / Customer Service Associate

Location: Ikoyi, Lagos

Key Responsibilities
Sales:

  • Welcome and greet customers
  • Attend to walk-in customers
  • Attend to customers on the phone
  • Recommend and display items that match customer needs/ want
  • Process payments
  • Pack up customer orders
  • Follow all companies policies and procedures
  • Inventory Management
  • Restock items that are running low and maintain proper display appearances
  • Assist with inventory counts and placement of new items

Store Management:

  • Ensure that the store is clean and ready for opening
  • Ensure that the utilities are available and adequate
  • Work with production manager to fulfill client orders
  • Supervise the security personnel
  • Steam garments
  • Arrange outfits on the mannequins

Key Requirements

  • HND in a related field
  • 0 – 6 months in a similar role
  • Ability to prioritize and multitask

Remuneration
N40,000 – N50,000 monthly.

Job Title: Fashion Retail Manager

Location: Ikoyi, Lagos

Key Responsibilities

  • Manage, monitor, and review daily business operations.
  • Manage the business Social Media platform
  • Create daily content for online sales
  • Review, oversee financial activities and send monthly report.
  • Maintain positive client relationships and drive new acquisitions.
  • Implement organizational goals, procedures, and policies.
  • Identify improvement gaps and implement corrective measures.
  • Handle and resolve all customers’ complaints
  • Process customers’ payments
  • Respond to all enquiries.

Store Management:

  • Ensure that the store is clean and ready for opening
  • Ensure that the utilities are available and adequate
  • Work with the Production Manager to fulfil client orders
  • Supervise the security personnel
  • Steam garments
  • Arrange outfits on the mannequins.

Facility Management:

  • Ensure that all fittings and fixtures are working optimally
  • Plan and supervise all maintenance and repair works

Financials:

  • Create monthly reports
  • Manage petty cash
  • Take cash payments to bank
  • Calculate and remit taxes
  • Prepare payroll.

Requirements
Experience:

  • 2 years experience in a similar role
  • Experience in the retail or fashion industry a plus

Skills and Abilities:

  • Social media management
  • Proven integrity
  • Highly analytical, driven and focused.
  • High level of professionalism;
  • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
  • Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Proficient user of MS Office (MS Excel in particular)
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Keen eye for detail
  • Preferably lives within Island axis.

Remuneration

  • N80,000 – N100,000 monthly.

Job Title: Fashion Production / Quality Control Manager

Location: Lekki, Lagos

Job Responsibilities
Quality Control:

  • Ensure quality control of Bespoke and Ready – to – Wear outfits
  • Ensure the seams and hems are equal from start to finish
  • Ensure the outfit has been put on a mannequin to check for wrong seams, stitched lines, etc.
  • Ensure that all Ready-to-Wear outfits are true to the size
  • Ensure there are no pins or needles after production
  • Ensure that all items are tagged with the price tags and labels in the right position in the retail store
  • Check for folds and send back to the tailor in charge to correct the pattern and resew garment to perfection
  • Check for stains and send for dry cleaning where necessary
  • Check for burns and replace where necessary
  • Ensure blouses and gowns do not have folds on the waist area. Also, check that there are no botches or folded zippers
  • Ensure that there are sizes on all garments
  • Ensure the right quality and color of zip is used
  • Ensure that zips are not showing from the garment and they are fully covered
  • Check items to be made for the week
  • Procure materials for production when necessary
  • Work with the Creative Director during the design process to come up with new concepts
  • Check with procurement to ensure that all materials are available for production
  • Notify the retail and customer service team of any delays or hitches in production that may affect delivery schedule

Supervision:

  • Ensure that the tailors are engaged at all times
  • Send daily report
  • Scrutinize the sketch/designs
  • Supervise the line production
  • Supervise the sample making
  • Oversee finishing
  • Submit weekly and monthly reports of the tailors’ production
  • Record the time used in each production from start to finish by each tailor
  • Ensure proper labelling and sizing match the company’s standard
  • Ensure that all garments produced have the tailor’s names attached
  • Ensure that tailors finish the garments before recording it
  • Establish lead-time for each batch of production

Qualification/Experience

  • HND or BSC in any related discipline
  • 1-3 years’ experience in a quality control position
  • Previous experience in a similar role is compulsory

Requirements:

  • High level of professionalism
  • Research skills
  • Organization and coordination skills
  • Result-oriented team player with exceptional motivation and interpersonal skills
  • Good written and verbal skills
  • High proficiency in MS Office Suite
  • Must be able to prepare management reports and correspondence
  • Good initiative, time and stress management skills
  • Highly creative
  • High level of attention to detail
  • Able to work in a fast pace environment
  • Knowledge of current trends as it relates to the industry

Remuneration

  • N80,000 – N100,000 monthly.

Job Title: Luxury Retail Associate

Location: Victoria Island, Lagos

Job Responsibilities

  • Create content Calendar for social media
  • Take and post pictures of products on Social Media platforms
  • Post relevant content on social media
  • Respond to enquiries across social media platforms
  • Prospect and close sales
  • Welcome and attend to walk-in customers
  • Process payments
  • Build and manage customer data base
  • Arrange the store on a daily basis
  • Constantly ensure that the store is clean and smells fresh at all time.
  • Display and arrange existing and new products in an organized manner.

Educational Qualifications

  • HND / B.Sc in a relevant field
  • At least 1 year in a similar position.

Requirements:

  • Previous experience in a luxury company is a must
  • Passion for Design and has an eye for aesthetic and colour
  • Passionate about creating exceptional shopping experiences
  • High level of energy and enthusiastic
  • Sales success in a retail interior design store environment
  • Strong verbal and written communication skills.
  • Excellent organization and time management skills.
  • Attention to detail.
  • Must be able to multitask.

Remuneration

  • N60,000 – N80,000 monthly.

Deadline: 21st August, 2020.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@owensxley.com with the “Job role” as the subject of the email.

Let\'s



This job originally appeared elsewhere

Get Job alerts in your inbox !
We promise not to spam you.
* indicates required
     TOOLS
  • Email this to a friend
  • Share with a friend NEW!!
          Facebook Twitter LinkedIn
  • Report this Job
  • Save this Job


OTHER JOBS IN UNSPECIFIED

Job Vacancies at Ralds and Agate Limited


Job Recruitment at Pan-African Group


President Buhari Approves N75B for Nigeria Youth Investment Fund (NYIF)


Job Vacancies at BeebeeJump International Limited


Account Technology Strategist at Microsoft Nigeria


Trulli
Authors choice 2019 (click image for copy)
Inside Banker