Workforce Group – Our client, a top Commercial Bank in the Northern states of Nigeria is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Contact Centre Agent
Locations: Abuja (FCT), Adamawa, Bauchi, Benue, Borno, Gombe, Jagawa, Kaduna, Kano, Katsina, Kebbi, Kogi, Nassarawa, Niger, Plateau, Sokoto, Taraba, Yobe, Zamfara
Employment Type: Full-time
- Good communication and interpersonal skills
- Must be currently resident in any of the Northern states
- OND / NCE / HND / B.Sc candidates in any course of study
- Not more than 27 years old
- Handle customer complaints, questions, and inquiries
- Resolve customer issues and queries with the highest degree of courtesy and professionalism
- Interact with customers to provide them with information about new and existing products and services
- Escalate customer queries to the backend.
Deadline: 19th October, 2020.