Marketing/Customer Relations Officer at HiiT Plc
HiiT Plc is Nigeria’s best Indigenous IT Training Establishment. We have excelled in IT Training/Education, Publishing, IT Consultancy and IT Solutions Development & Services.
Marketing/Customer Relations Officer
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
- Must be proficient in the use of Microsoft Word, Excel and PowerPoint
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Must reside within Ikeja and environs.
- Must not be older than 26 years.
How to apply
Interested and qualified candidates should forward their CV to: Tbmnc@hiitplc.com using the position as subject of email.