Latest Jobs at Accion Microfinance Bank Limited


Accion Microfinance Bank Limited  – Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria.

We are recruiting to fill the position below:

Job Title: Learning and Development Specialist

Location: Lagos
Job Type: Full time


  • The position is responsible for the full L& D life cycle from Training Needs Analysis, Design Delivery to Evaluation using a creative and blended learning approach.

Job Responsibilities

  • Shape the Learning and Development Strategy
  • Create, implement and own a proactive learning and development agenda that supports the wider People agenda and business strategy
  • Identify and evaluate current and future L&D needs through job analysis, learning needs analysis’ and regular consultation with key stakeholders
  • Source and engage with external learning providers and/or facilitators and build effective relationships
  • Enhance, coordinate and manage the Graduate Trainee programme (GTP) and ensure the approach to GTP best meets the skill and talent needs of the business
  • Source and implement an eLearning platform which delivers significant return on investment
  • Develop online tools and content creation including the migration of current training tools
  • Design and distribute mandatory online training programmes and monitor completion
  • Continuously review, update and redesign training materials, manuals and documentation to ensure they are fit for purpose.
  • Enable others to deliver training interventions and support the delivery of content as and when required
  • Develop a knowledge management plan to promote data literacy and enable knowledge sharing and collaboration within the Bank.
  • Consolidating all of the training and communications in a single knowledge management portal.
  • Design and develop training and development programs to prepare successors for new roles
  • Enable others to deliver training interventions and support the delivery of content as and when required
  • Work with subject matter experts to design and develop bespoke training to support business goals as and when required
  • Organise learning events including booking venues, distributing joining instructions, preparing materials, and developing effective communications to promote training programs to participants and stakeholders
  • Adapt the bank’s induction program with generic and job specific content, ensuring the program remains in line with contemporary practice and requirements
  • Consider the costs and return on investment of any planned training or development programmes and ensuring that these costs adhere to defined budgets.
  • Establishing and maintaining an audit friendly database representing every aspect of training delivered, including provision for individual sign off, acknowledging receipt and understanding of material delivered.
  • Support line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
  • Determine the mode of training i.e. On the job training, mentoring & coaching, classroom, web-based/e-learning, reading/books, conferences, academic programmes.
  • Develop and ensure compliance to the Bank’s training policy covering Vendor selection, training process reporting and learning.

Qualification & Experiences

  • Bachelor’s degree in Human Resources or related field.
  • A minimum of ten years related experience in Learning & Development or similar HR role
  • Experience searching for candidates with professional and technical expertise in the financial services industry is preferred.
  • Excellent understanding of recruitment processes.

Required Knowledge:

  • Experience working within a fast paced retail, financial services or ecommerce environment (multisite experience is also a strong advantage to the role)
  • Excellent interpersonal, business writing and presentation skills
  • Experience in developing a training strategy and understanding of different training methods and channels
  • Ability to analysis numerical data to support the development and delivery of the people agenda
  • Experience in coaching individuals and teams
  • Experience in linking training to performance and quality
  • Experience in carrying out Training Needs Analysis
  • Ability to communicate ideas and instructions to staff at all levels in a clear and concise manner
  • Ability to influence and build positive and lasting relationships with key stakeholders
  • Advanced or proficient level of Microsoft Office skills, Power Point and Excel in particular
  • Experience of effectively managing multiple projects.

Job Title: Projects & HRIS Administrator

Location: Lagos
Job Type: Full time


  • The position will act as the system administrator while maintaining the HRIS applications and modules.

Job Responsibilities

  • Participate in user group meetings/conferences.
  • Coordinate and provide quality deliverables, including project updates/status reports
  • Identify and document project risks, issues, priorities, dependencies, resources, assumptions and approach
  • Prepare and maintain project plans based on project scope, activities and tasks necessary for executing and managing a successful project
  • Maintains knowledge of trends and developments in HRIS providers, vendors, and technology.
  • Ensures system compliance with data security and privacy requirements.
  • Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.
  • Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
  • Participates in all stages of project development from requirements definition to project planning and execution
  • Constructs custom functions and documentation such as automated queries, filters, macros, and reports.
  • Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
  • Collaborates with executive leadership and HR staff to identify system improvements and enhancements; recommends and implements solutions, including applying change management experience to facilitate progression to high levels of quality.
  • Conducts training, including developing user procedures, guidelines and documentation. Trains clients and new system users on new processes/functionality.
  • Provides technical support, troubleshooting, and guidance to HRIS users.
  • Oversees and maintains optimal function of the HRIS, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

Qualifications & Experiences

  • Bachelor’s degree in Information Technology, Computer Science, Human Resources Management or related field required.
  • Minimum six years’ experience of related experience with at least one year in a lead HRIS position
  • Hands-on experience with databases and HR software
  • Relevant Professional Certification is a plus.

Required Knowledge:

  • Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial HRIS product.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and technical support skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
  • Ability to keep information confidential.
  • Strong computer skills and proficient with MS Office products including Word, Excel and PowerPoint.

Job Title: HR Specialist, Performance & Career Management

Location: Lagos
Job Type: Full time


  • Oversee all activities related to the performance management cycle.

Job Responsibilities

  • Design and develop training and development programs to prepare successors for new roles
  • Coordinate with L&D to establish mentoring programme for High Talent Pool
  • Define & track implementation of Personal Development plan for High Talent Pool
  • Design selection process for admission and exit from High Talent Pool and implementation plan
  • Coordinate with Human Resources Business Partners for the implementation of consequences related to performance evaluation results.
  • Collaborate and advise on the design of Human Resources Information System (HRIS) infrastructure required to support a Bank-wide performance system
  • Design and implement a performance management system that can drive achievement of Bank?s objectives
  • Lead initiatives for introducing/maintaining best practices, including benchmarking relevant policies and practices with similar organizations or market leaders, as may be approved from time to time.
  • Implement and administer the performance appraisal process at the end of each financial year and during the half year
  • Based on the Job descriptions for each job role, draw up Key Performance Indicators
  • Work with HRIS and IT Services to ensure the development, enhancement or acquisition of the IT tools needed to support the performance management activities
  • Identify key positions that are critical to the business continuity within the Bank

Qualifications & Experiences

  • Bachelor’s Degree in Social Sciences, IT, Computer Science or equivalent in any relevant discipline with numerate course work
  • Minimum of 6 years post qualification experience in Performance Management/ Human Resource Management within financial services industry/consulting /multinational of which 3 years should be at the supervisory level
  • Hands-on experience with databases and HR software
  • Professional Certification will be an advantage.

Required Knowledge:

  • Competence in the use of standard Microsoft Office Suite applications and reporting tools
  • Clear understanding of HR Analytics and Metrics
  • Ability to plan, organise, coordinate, multitask and prioritise under pressure with minimal supervision.
  • Knowledge and understanding of people management theories/ principles and ability to coach others around best practices.
  • Innovation and creativity
  • Excellent Communication & Business writing skills
  • Management of 360-degree feedback processes in a multi-cultural, complex business environment.
  • Familiarity with HRIS tools that support Performance Management processes/activities;
  • Experience in leading performance improvement programs.

Deadline: 19th September, 2020.


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