Job Vacancies at Restoration of Hope Initiative (ROHI)


Restoration of Hope Initiative (ROHI) – Since the insurgency began in 2009, many lives were lost and properties worth billions of Naira destroyed. There has been a lot of migration of people from one location to another location which is considered relatively peaceful, as a result many are displaced and homeless and many international organizations are bringing relief services in the areas of Water Sanitation and Hygiene (WASH), Food Security and Livelihood (FSL), Education, Health and other sectors as listed out in the Humanitarian Response Plan. Some of the local Government Areas (LGA) are relatively peaceful and there is a high population density with men and women who are suffering from poverty, and children who are vulnerable to illiteracy.

We are recruiting to fill the position below:

Job Title: Protection Caseworker

Locations: Adamawa (Mubi, Maiha, Hong), Borno
Slot: 20 Openings

Job Responsibilities

  • The Case worker will conduct all steps of the case management process for a specified number of individual children vulnerable to abuse, exploitation, neglect and violence (especially UASC, Children at risk of other protection and their families.
  • To ensure that children harmed or at risk of being harmed are identified and receive individual case management support by documentation, assessment, care plan, direct service provision, referral and follow up for an assigned number of children.
  • To provide support to families (particularly foster and alternative care givers) in the process.
  • To liaise with other case workers and social workers on management of caseload and referrals.

Key Responsibilities

  • Provide individual case management for children in communities to be specified in relation to all case management steps, tools and procedures.
  • Provide support for families, foster and alternative care systems.
  • Ensure regular communication with the CP manager/ Case Management Officer for updates on achievements and challenges
  • Provide input for weekly and staff activity reports.
  • Effectively communicate with other caseworkers, government social workers and service providers as part of providing individual case management.
  • Regularly attend case management meetings at field level
  • Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to ROHI management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for ROHI programs

Qualifications and Experience

  • A minimum qualification of Technical diploma or degree in Social Work of any of the Social Sciences.
  • At least 1-year experience in implementing child protection programs, preferable social work or case management, in humanitarian or development settings
  • Demonstrated understanding of working with children and particularly vulnerable children
  • Personal qualities: Team player, flexible, network-builder, able to handle pressure well.
  • Fluency in English required and Hausa preferred

Job Title: Livelihood Caseworker

Locations: Adamawa (Mubi, Maiha, Hong), Borno
Slot: 40 Openings

Job Responsibilities

  •  Interview and select potential entrepreneurs who are interested in starting up their own businesses.
  • Support beneficiaries throughout the project life cycle starting from the technical support provided during the training, planning for their project, the startup phase and during implementation.
  • Determine eligibility of beneficiaries to receive start-up grants through participating in committee meetings where he/she reviews and approves/rejects business plans.
  • Maintains beneficiaries’ records by reviewing case notes; logging events and progress Identify and document successful beneficiaries’ stories.
  • Inform beneficiaries of our accountability system where they can communicate any feedback they have of the service provided.
  • Participate and conducts livelihood assessments that will be used for program design or for the evaluation of the project.
  • Inform the targeted community about ROHI livelihoods services through outreaches at community organizations or other centralized point within the community.
  • Refer applicants to appropriate and specialized services, especially for applicants who are determined to be SGBV cases (sexual and gender-based violence).
  • Supporting in orientations, coaching, and peer to peer support sessions, exchange of experiences, and practical exercises to develop the skills necessary for the work.
  • Ad hoc assignments that contribute to the program improvement and progress.

Experience & Requirements

  • Bachelor’s degree is required in a related field.
  • Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
  • Experience implementing livelihood activities.
  • Experience with word processing, data entry into online databases and forms, and working with various office equipment.
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.
  • Knowledge and best practices seeking and application, from within and outside Development Agencies.

Job Title: Case Management Officer

Locations: Adamawa , Borno

Job Responsibilities

  • This position is responsible for ensuring proper and quality implementation of the Case management component of the Child protection programme.
  • S/he will need to co-ordinate with other Emergency Response team members and ROHI staff, especially Implementation education and other relevant technical sectors, to ensure a rapid, proportionate and effective response.
  • S/he will need to ensure response to immediate child protection issues with simultaneous consideration of longer term needs and possible scenarios.
  • Depending on the situation the officer may need to take a very active role in technical co-ordination, support and advocacy with the child protection sector and other stakeholders and technical agencies relevant to the sector.

Key Responsibilities

  • Facilitate all trainings on case management for case workers
  • Collate and compile all work plans and share with ROHI weekly.
  • Conduct referral and protection mapping (any other assessments)
  • Lead the formation and initial training of foster parents
  • Ensure meetings and activities hold monthly
  • Ensure all documentation, reports, and records are maintained per agreed procedure, and information is provided on community activities as required.
  • Facilitate mentoring and coaching of case workers on various topics.
  • Maintain documentation and CPIMS systems at the community/LGA level: under the guidance of CPIMS Officer, Work with ROHI Program Manager/Finance Manager to ensure that all financial activities conducted in project locations are properly documented in line with Donor procedures and with ROHI policies.
  • Ensure all cases are case managed with confidentiality clause adhered to
  • Attend and participate in case conference meetings
  • Routine supervision of the Child protection case workers.
  • Ensure that case workers are trained on UASC and registration of the children
  • Ensure the quality of the inter-agency case management tools
  • Report general protection issues present in the camps to CP manager
  • Participate in the CP assessment and analysis process
  • In coordination with the CP team, support regular participatory activities with different groups of children to identify issues affecting children in camps and assists team to develop appropriate responses.
  • Must adhere to the child safeguarding and protection policies and reporting standards.
  • Write and submit weekly activity reports.
  • Other tasks as requested by CP Manager.

Qualifications and Experience

  • University Degree or equivalent in Social Work, Social Science, Development Studies or equivalent combination of relevant training and experience
  • Between One (1) and Three (3) years of work experience in Protection work, supervision, community mobilization and distributions and solid understanding of the actual Nigeria Emergency context.
  • Proven ability to supervise a CP project with holistic approach and integrated to child protection right
  • Speaking fluent English, and other languages of Northern Nigeria is an advantage
  • Computer literate
  • High level of personal integrity, commitment and professional responsibility
  • Excellent communication skills,
  • Team player with strong leadership skills
  • Mature personality with life experience is an advantage
  • Able to be a self-started and work in challenging contexts and fragile environment.

Job Title: Monitoring and Evaluation Officer

Locations: Adamawa (Mubi), Borno

Job Responsibilities

  • Support the development and implementation of program M&E plans to capture project performance and results, including data reporting, assessments, and all monitoring and evaluation activities.
  • Support the development of data flow pattern for project that will ensure timely data collection and reporting
  • Report results of M&E activities by providing written documentation about progress toward achieving indicators/targets, as appropriate
  • Ensure high-quality implementation, in close collaboration with the Program Manager.
  • Lead efforts at project location to monitor and evaluate project interventions, document results and provide feedback to stakeholders to guide decision-making
  • Utilize the data collected to inform strategic decision-making and project planning
  • Support targeted evaluations and operations research, including design, data collection, management and analysis
  • Ensure quality of data through data verification procedures, including routine data quality audits
  • Support to ensure that relevant data (5Ws) are entered into organization-wide data management system designed to capture, analyse, and disseminate project dataCollect and authenticate all information sheets (beneficiary lists, registration forms, distribution lists, and others) for delivery of education intervention services;
  • Lead in the conduct of emergency assessments and post distribution monitoring, data collection, analysis and reporting of results.
  • Collate reports from other officers to submit to the program manager
  • Perform any other project related duties as specified by the program manager

Qualifications and Experience

  • Bachelor’s degree and minimum of 2- years of work experience in monitoring and evaluating humanitarian emergency response programs, with an organization with a robust M&E component.
  • Proven expertise in quantitative and qualitative methodologies, research, reporting, data quality assessments, data analysis and presentation.
  • Demonstrated strong management, coordination, teamwork and planning skills.
  • Strong understanding of M&E, policy and compliance requirements.
  • Excellent written and verbal communication skills in English including excellent facilitation skills and demonstrated technical writing skills for publication.
  • Familiarity with M&E for education and protection projects
  • Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform.
  • Strong technical skills, including ability to process and analyse data using one or more statistical software packages
  • Proficiency in Microsoft Office packages (Excel/Word document)
  • Ability to travel around LGAs.

Job Title: Livelihood Officer

Locations: Adamawa (Mubi & Hong), Borno

Job Responsibilities

  • Support the Project Coordinator in planning for implementation of Education and livelihood project activities and monitoring in line with project design.
  • Working under supervision of the Project Coordinator with technical support from the Education officer to maintain good relationships with stakeholders and provide feedback on Education, food security and early recovery cluster and related contextual issues.
  • Coordinates implementation of Education and livelihood project activities in the project intervention location including addressing complaints from beneficiaries.
  • Liaise with the case workers to introducing project, creating awareness and sensitization in target communities on project objectives and approaches as well as beneficiary selection criteria related to the Education and livelihood component.
  • Support the Project Coordinator to prioritize intervention communities and beneficiaries based on set criteria.

Qualifications and Experience

  • University degree or equivalent in Education, Agriculture, Social Science, Social Work, Psychology, or related fields
  • Minimum of 2 years relevant working experience in Education or livelihoods programming, humanitarian affairs or human rights.
  • Experience working in emergency settings
  • Experience working in livelihoods programs
  • Experience working with refugees and other vulnerable populations.
  • Experience in Community Based programming
  • Previous experience directly providing services to children at risk and victims of abuse, exploitation and violence and developing/implementing referral pathways and case management systems.
  • Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments.
  • Experience working with case files and databases and providing regular documentation.
  • Excellent community mobilization skills
  • Ability to work individually and within a team with limited supervision. A self-starter.
  • Good analytical, problem solving and project planning skills
  • Computer knowledge – Microsoft Word, Excel, Outlook
  • Strong command of both written and spoken English and knowledge of local language strongly desired.

Job Title: Education Officer

Locations: Adamawa (Mubi), Borno

Job Responsibilities

  • Education Officer is responsible to support the development and implementation of the Education activities in the project locations.
  • This position will take responsibility for planning, implementation, monitoring and reporting of ROHI’s education programme to improve girls’ learning outcomes through the Teaching at the Right Level (TARL).

Responsibilities & Tasks

  • Provide technical support in the areas of education in emergencies to teachers, facilitators, volunteers and community members engaged in the project.
  • Closely collaborate with all the concerned stakeholders to ensure that programme goals are achieved and sustained.
  • Actively participate in education-related activities and meetings, and seek active collaboration with other players working in the education sector.
  • Adhere to the work plan and ensure the activities are fully implemented as per the national/international and North-east Nigeria Education Sector guidelines.
  • Ensure close supervision and support to field based education activities
  • Support in establishment of CPiE component within the Education activities
  • Support set up of clear referral pathways between Education and CP teams.
  • Identify and communicate project gaps, challenges and vulnerabilities to the line manager on a timely basis and suggest possible solutions to the problems.
  • Actively participate in set up of clear monitoring and evaluation plan (including development and implementation of tools).
  • Feed the project monitoring tools with highest level of accuracy in close coordination with project monitoring team.
  • Establish and strengthen School Based Management Committees including training and community engagements.


  • Language Skills: Fluent in local languages and in English (speaking/reading/writing).
  • Education Degree: University degree in Social Work, Education, Social Studies, Human Rights, or any other related discipline.
  • Work experience: Minimum 2 years of experience in the field of Child Protection / Education / SGBV/ Social work / Case management.
  • Knowledge & skills: Good analytical and writing skills.
  • Computer skills: Good knowledge of the MS office software.
  • Knowledge of protection systems in Northeastern Nigeria/Good capacity building and supervisory skills/ Excellent knowledge of protection and education in emergencies / Previous experience in child protection and education in emergencies is highly desirable.
  • Good knowledge of Inter-Agency Network for Education in Emergencies Minimum Standards (INEE MS) and other existing global guidelines and tools for EiE.

Job Title: Protection Officer

Locations: Adamawa (Mubi), Borno

Job Descriptions

  • This position is responsible for ensuring proper and quality implementation of the Case management and other components of the protection program
  • S/he will need to coordinate with staff, and other relevant technical sectors to ensure a rapid, proportionate and effective response.
  • S/he will need to ensure response to immediate protection issues with simultaneous consideration of longer term needs and possible scenarios
  • Depending on the situation the Officer may need to take a very active role in technical coordination, support and advocacy with the protection sector and other stakeholders and technical agencies relevant to the sector.
  • Responsible for technical supervision and training of all Case Workers and volunteer teachers, working with the UASC on child protection issues.
  • Work closely with case workers and make referrals of the registered children in need of care and protection.
  • Ensure that all activities under his/her supervision are conducted so as to comply with the obligations of ROHI beneficiaries, staff and other stakeholders under his/her jurisdiction, in accordance system of quality supervision, including the CPiE minimum standard and SPHERE standards Program Implementation and Development.
  • Ensure vulnerability of the identified and registered children are responded to involvement of the community where appropriate ensuring the best interest of the child.
  • Coordinate with the CP sub sector (Coordination at the field level) in order to assure that adequate and children centered solutions are taken in consideration in the strategic planning of activities Reporting
  • Ensure the cases that are identified and registered are captured correctly and shared with the M&E officer.

Key Responsibilities

  • Lead on child protection assessments and implementation using ROHI tools to be developed and the Inter-agency Child Protection Assessment Resource Toolkit adapting the tools as necessary.
  • Integrate quality child protection programming throughout the response in selected LGAs. Including in the areas of:
  • Emergency family tracing interventions and alternative care options for unaccompanied and separated children, utilizing tools within the Inter-Agency Child Protection Information Management System;
  • Prevention and response to child recruitment including advocacy and reintegration initiatives;
  • Prevention and response to sexual exploitation and abuse (SEA) and gender-based violence (GBV);
  • Prevention and response to the main risks for children’s exposure to physical harm;
  • Prevention and response to all forms of exploitation including harmful child labour and child Ensure quality of child protection activities implemented on field.
  • Ensure the coordination of case management and Child Protection Information Management System (CPIMS) database activities for quality reporting.
  • Ensure that the concept of confidentiality and do no harm are integrated into programming.
  • Working closely with the Monitoring & Evaluation team to put in place a child protection M & E plan, ensuring this links to reporting requirements, and capacity build child protection.
  • Put in place accountability activities for child protection, ensuring that feedback from all relevant stakeholders is considered in program design.
  • Ensure the child protection response complies with the Minimum Standards for Child Protection in Humanitarian Settings.

Qualifications and Experience

  • Technical Diploma or Degree in Social Work, Human Rights, or related Degree preferred.
  • Minimum of 2-years’ experience of implementing child protection programs, preferable social work or case management, in humanitarian or development settings.
  • Demonstrated understanding of working with children and particularly vulnerable children.
  • Personal qualities: Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting.
  • Fluency in English and/or (other languages) preferred or required Work Environment.

Job Title: Project Coordinator

Locations: Adamawa (Mubi), Borno

Job Responsibilities

  • The ideal candidate would have experience in implementing projects in Education, especially with a focus on Girls Education and Child Protection issues. Good communication and team-working skills are essential, and the candidate must also be able to work independently. Analytical thinking, problem-solving and flexibility are expected.
  • Responsible overall for the implementation of the Education programme in Adamawa State, including monitoring of activities progress against target & supervising and recording project activities expenditure against budget.
  • Create Costed Work Plans together with the ROHI Finance Manager, to ensure that Monthly BVA expenditure is done and completed.
  • Preparation of narrative and financial reports weekly & monthly, as required for management team and donors
  • Identifying, troubleshooting and reporting issues with programme implementation to the Programs Manager as necessary

Duties and Responsibilities

  • Participate in project design meetings and propose improvements if necessary
  • Evaluate potential problems and technical hitches and develop solutions
  • Plan and manage team goals, project schedules and new information
  • Supervise current projects and coordinate all team members to keep workflow on track
  • Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
  • Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
  • Communicate with donors and partners to identify and define project requirements, scope and objectives
  • Adhere to budget by monitoring expenses and implementing cost-saving measures.

Qualifications and Experience

  • Experience (at least 5 year) of working in Nigeria on Education and Child Protection.
  • Experience of working in Adamawa State (an advantage, but not a requirement).
  • Demonstrated experience and commitment to working with marginalized communities.
  • Fluency in English and excellent writing skills.
  • Strong analytical, reporting, strategic thinking and planning skills.
  • Strong monitoring and evaluation skills/experience.
  • Knowledge of project cycle management.

Deadline: 14th June, 2020.


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