Job Recruitment at Interswitch Group


  2020-09-21
  Unspecified

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position of:

Job Title: Database Administrator

Location: Lagos

Job Purpose

  • Implement, monitor and support robust, stable and highly available Databases that drive Interswitch business solutions.

Responsibilities

  • Manage SQL Server databases, Oracle, MongoDB and other noSQL instances through multiple product lifecycle environments, from development to mission-critical production systems.
  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
  • Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations
  • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
  • Refine and automate regular processes, track issues, and document changes
  • Assist developers with complex query tuning and schema refinement.
  • Provide 24×7 support for critical production systems.
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • Carry out Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
  • Carry out database backups, restore and recovery.
  • Implement and manage High Availability (HA) and Disaster Recovery (DR) options for databases
  • Develop and Optimize SQL Scripts
  • Manage the reliability and accessibility of Interswitch Big Data Solutions

Academic Qualification(s)

  • Good first degree in Computer Science / Computer Engineering or other related area

Professional Qualification(s):

  • Microsoft Operating Systems & Database Certifications (e.g. MCP)
  • Service Management Certifications (e.g. ITIL)
  • Project Management Certifications

Experience (Number of relevant years):

  • Minimum of two (2) years’ relevant experience

Job Title: DevOps Engineer

Location: Lagos, Nigeria

Job Purpose

  • Implement, deploy and monitor robust, stable and highly available technology platforms (i.e. systems, applications and services) that drive Interswitch business solutions

Responsibilities
Deployment of Applications:

  • Build and Deployment Management (Jenkins) in a CI/CD workflow

Automation:

  • Automation of Server management, incident resolution and deployment processes
  • Use of Chef, Puppet or Ansible for automation of processes, systems and server management.

Application Environment Management:

  • Environment Management
  • Ensure 24×7 Availability of all Deployment Environments.
  • Linux and Windows operating systems management and Shell scripting.
  • Cloud Solutions Management.
  • Management of distributed systems and container technologies like Docker/Kubernetes container infrastructure and orchestration.
  • Create visibility into site health and key performance indicators
  • Configuration of Load Balancing Systems
  • Ensure up-to date patching and full compliance to security standards of the Deployment Environments.
  • Ensure up-to date documentation on the Deployment Environments

Troubleshooting:

  • Troubleshoot reported issues, and proactively identify areas in need of optimization
  • Working with technical support engineers to resolve critical incidents.
  • Create and update clear troubleshooting guides for the Switching Applications

Fulfilment:

  • Implement Requests relevant to the operation and enhancement of Managed Applications and Environments

Management:

  • Co-ordinate the completion of activities within the team
  • Customer Escalation management
  • Resource Availability management
  • Process Management (Creation/Update, Gap Identification/Elimination)
  • Carry out Performance Management Reviews with the Team
  • Co-ordinate Productivity enhancement activities within the Team

Requirements

  • Academic Qualification(s): Good first degree in Computer Science / Computer Engineering or other related fields.
  • Professional Qualification(s): Service Management Certifications (e.g. ITIL) is an advantage
  • Experience (Number of relevant years): Minimum of two (2) years relevant experience

Job Title: Site Reliability (Applications) Officer

Location: Lagos

Job Purpose

  • Manage the team that ensures the availability and reliability of the Core Applications.
  • Provide support for the Applications and ensure their optimal performance.
  • Implement setup of new Applications in the company’s environment.

Responsibilities
Deployment of Applications:

  • Support the deployment of Applications on the production environment
  • Implement projects involving Setup and deployment of new Applications and enhancement of existing applications

Automation:

  • Implement Automations of Activities that are involved in the management of Applications
  • Environment Management
  • Ensure 24×7 Availability of all Core Applications.
  • Carry out Capacity planning to ensure Applications are always available to meet demands
  • Create visibility into site health and key performance indicators of the Application Systems
  • Ensure up-to date patching and full compliance to security standards of the Application Systems.
  • Ensure up-to date documentation on all Core Applications as well as changes made.

Troubleshooting:

  • Troubleshoot reported issues, and proactively identify areas in need of optimization
  • Working with technical support engineers to resolve critical incidents.
  • Create and update clear troubleshooting guides for Applications.

Fulfilment:

  • Implement Requests relevant to the operation and enhancement of the Core Processing Applications

Management:

  • Co-ordinate the completion of activities within the team
  • Customer Escalation management
  • Resource Availability management
  • Process Management (Creation/Update, Gap Identification/Elimination)
  • Carry out Performance Management Reviews with the Team
  • Co-ordinate Productivity enhancement activities within the Team

Requirements
Academic Qualification(s):

  • Good first degree in Computer Science / Computer Engineering or other related fields.

Professional Qualification(s):

  • Service Management Certifications (e.g. ITIL) is an advantage Experience (Number of relevant years): Minimum of (4) years relevant experience.

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