Job Openings at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the positions below:

Job Title: Head, Merchant Services

Location: Lagos

Job Purpose

• To drive the formulation and implementation strategy of the Digital Commerce Merchant Services business through business development; ecosystem development, product development and channel development to achieve maximum value creation for Interswitch, Merchants and Consumers
• To ensure growth and profitability of the Digital Commerce Merchant Services business.

Key Responsibilities

• Product Development – Ideate and design new products and product extensions that will serve Merchants and Consumers for the Merchant Services business.
• Ecosystem Development – Drive the creation of Merchant ecosystems for consumers to buy goods and services and Merchants to sell their goods and services
• Channel Development – Identify and design / develop new channels and touchpoints or enrich existing channels and touchpoints consumers will use to engage merchants and their services
• Drive the market penetration and market expansion of the Digital Commerce Merchant Services business across targeted markets within and outside of Nigeria.
• Develop Business Case Analysis for the justification of new products and services and oversee the research and information gathering process for existing and new products and services.
• Work closely with Sales, Products, Marketing, Engineering, Operations and Technology to achieve excellent customer experiences, customer satisfaction and market penetration
• Gather intelligence through surveys, engagements and partners to identify market requirements and use these to inform the review and continuous improvement of the Digital Commerce Merchants Services strategy
• Identify, develop and nurture relationships with Partners and Resellers.
• Develop and communicate periodic financial and non-financial reports to effectively monitor the activities of the Digital Commerce Merchants business
• Set, manage, and communicate performance standards & KPI’s for the department using Balance Scorecards and other relevant tools.
• Showcasing Interswitch and Digital Commerce at conferences in and outside Nigeria.
• Coordinating the response to Request for Proposals, Request for Information, Expression of Interest and other similar requisite documents demanded from prospective clients within and outside Nigeria.

Education and Experience

• Academic Qualification(s): Good First Degree in relevant discipline
• Experience (Number of relevant years): 10 years experience in business development, product development and market development.

Interested and qualified candidates should:
Click here to apply

Job Title: Product Owner, Quickteller Consumer & Lifestyle
Location: Lagos

.Job Purpose

• To execute the strategy for allocated products, by planning and coordinating resources, to enable the timely development and implementation of quality solutions and products.

Responsibilities

• Contribute to the vision and strategy development for allocated products, taking into account the trends in the industry both globally and locally to enable the attainment of the business objectives.
• Create a roadmap, aligned to the product strategy, and conduct periodic progress reviews to support the alignment of stakeholders towards a common goal and to drive the execution of the strategy.
• Participate in the development of new products and innovations as a member of the project team and ensure that the scope and vision is adhered to enable the delivery of timely solutions.
• Coordinate the piloting of new products or features with clients, feedback the reviews, issues and defect to the project team for resolution to ensure the deployment of a fully functional, reliable product.
• Collaborate with the relevant stakeholders to launch and promote the new product in order to create demand for the product.
• Monitor and report on the performance of the product and identify any issues to ensure the sustained provision of stable and reliable services to all users.
• Provide technical support to sales and business development teams to enable the effective conversion of leads to revenue.
• Provide technical support on customer experience issues.
• Send weekly report and other reports as required/requested to portfolio manager.
• Monitor and track customer drop-offs.
• Research on customer experience improvements and work with relevant stakeholders to prioritize and implement.
• Collaborate with the relevant stakeholders to resolve product issues.

Education and Experience

• Academic Qualification(s): B.Sc.from a reputable higher institution
• Experience (Number of relevant years): 0-2 years.

Interested and qualified candidates should:
Click here to apply

Job Title: Acceptance and Acquirer Management – Nigeria 2, East & Southern Africa
Location: Lagos

Job Purpose

• Support the acceptance of Verve in Nigeria, East and Southern Africa.

Responsibilities
Relationship Management:

• Builds and maintains strong, mutually beneficial business relationships with Acquirers, Payment Service providers, regulators, Processors, Domestic switches and merchants in Nigeria, Africa and across the world
• Initiate and follow up on projects, deployments at Interswitch and other stakeholders
• Builds solid relationships with our acquiring partners and their merchants to encourage merchants to maximise opportunities.
• Support the Team leader, Acceptance and Acquirer Management – Nigeria 2, East & Southern Africa in carrying out his duties.

Market Development:

• Design, implement and drive Verve physical and virtual tokens acquiring and acceptance strategy for focus regions and markets.
• Identify, engage and work with acquiring partners to grow Verve acceptance across channels in focus regions and markets.
• Work with key pan African acquirers, regional banks and merchants to grow Verve pan-African acceptance on all channels

Knowledge:

• Prepare research on regulators, acquirers, industry players in preferred markets
• Research acceptance trends and work with product team to develop and deploy solutions in African markets
• Develop training and knowledge sharing sessions for acquirers, merchants, processors and other stakeholders.

Education and Experience

• Academic Qualification(s): Good First Degree in Business or Computer Science
• Experience (Number of relevant years): 3 – 5 years of experience in a Financial technology and payment Operations.

Interested and qualified candidates should:
Click here to apply

Job Title: Frontend Designer

Location: Lagos

Job Purpose

• Responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application
• They are usually supported by back-end web developers, who are responsible for server-side application logic and integration of the work front-end developers do.

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders.

Education and Experience

• Academic Qualifications: Minimum of a Bachelor’s Degree in Computer / System / Electrical / Electronic Engineering / Applied Physics / Computer Science or a related discipline
• Professional Qualification(s): Any relevant Professional qualification
• Experience (Number of relevant years): Minimum of four (3) years relevant experience with a focus on visual / graphic designs.

Interested and qualified candidates should:
Click here to apply

Job Title: Acceptance and Acquirer Management – Nigeria 2, West & Central Africa

Location: Lagos

Job Purpose

• Support the acceptance of Verve in Nigeria, West and Central Africa.

Responsibilities
Relationship Management:

• Builds and maintains strong, mutually beneficial business relationships with Acquirers, Payment Service providers, regulators, Processors, Domestic switches and merchants in Nigeria, Africa and across the world.
• Initiate and follow up on projects, deployments at Interswitch and other stakeholders
• Builds solid relationships with our acquiring partners and their merchants to encourage merchants to maximise opportunities.
• Support the Team leader, Acceptance and Acquirer Management – Nigeria 2, West & Central Africa in carrying out his duties.

Market Development:

• Design, implement and drive Verve physical and virtual tokens acquiring and acceptance strategy for focus regions and markets.
• Identify, engage and work with acquiring partners to grow Verve acceptance across channels in focus regions and markets.
• Work with key pan African acquirers, regional banks and merchants to grow Verve pan-African acceptance on all channels

Knowledge:

• Prepare research on regulators, acquirers, industry players in preferred markets
• Research acceptance trends and work with product team to develop and deploy solutions in African markets
• Develop training and knowledge sharing sessions for acquirers, merchants, processors and other stakeholders.

Education and Experience

• Academic Qualification(s): Good First Degree in Business or Computer Science
• Experience (Number of relevant years): 3 – 5 years of experience in a Financial technology and payment Operations.

Interested and qualified candidates should:
Click here to apply

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