Head of Operations at Tempkers Limited



  2020-11-09
  Unspecified

Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Garki, Abuja

Qualifications

  • A Bachelor’s degree in the Sciences.
  • Minimum of 5 years work experience within the healthcare sector.
  • Experience in policy formulation and strategic planning.
  • Work experience within an ISO environment would be an added advantage.
  • An MBA would be an added advantage.

Responsibilities

  • Increase profitability, revenue and growth of the company.
  • Increase in productivity of the company – Turnaround time, accuracy and income.
  • Cost-effectiveness and management of company resources.
  • Involved in the development of new outlets in line with expansion plans
  • Serves as company’s first level compliance officer
  • Periodic customer satisfaction survey.
  • Improve customer service delivery within the organisation
  • Responsible for planning, directing and co-ordinating operations and administrative functions.
  • To be responsible for the company’s day-to-day operational activities.
  • SOP development – Periodic review and update of SOPs.
  • Monitor adherence to SOP and Quality assurance standards.
  • Business and strategic direction for the organisation.
  • Develop service level agreement between the various departments.
  • Periodic reporting of work activities to management.
  • Coordinate departmental activities and ensure staff efficiency is at optimum.
  • Monitor and evaluate team members performance and effectiveness at work.
  • Ensure supervision and training of staff to ensure set targets are met
  • Staff development and management – Timely performance reviews.
  • Responsible for the monitoring and supervision of the company’s departmental heads.
  • Providing on-the-job training for all staff.

Deadline: 19th November, 2020.

Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the “Job Title” as the subject of the email.

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