Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.
We are recruiting to fill the position below:
Job Title: Head of Operations
Location: Garki, Abuja
- A Bachelor’s degree in the Sciences.
- Minimum of 5 years work experience within the healthcare sector.
- Experience in policy formulation and strategic planning.
- Work experience within an ISO environment would be an added advantage.
- An MBA would be an added advantage.
- Increase profitability, revenue and growth of the company.
- Increase in productivity of the company – Turnaround time, accuracy and income.
- Cost-effectiveness and management of company resources.
- Involved in the development of new outlets in line with expansion plans
- Serves as company’s first level compliance officer
- Periodic customer satisfaction survey.
- Improve customer service delivery within the organisation
- Responsible for planning, directing and co-ordinating operations and administrative functions.
- To be responsible for the company’s day-to-day operational activities.
- SOP development – Periodic review and update of SOPs.
- Monitor adherence to SOP and Quality assurance standards.
- Business and strategic direction for the organisation.
- Develop service level agreement between the various departments.
- Periodic reporting of work activities to management.
- Coordinate departmental activities and ensure staff efficiency is at optimum.
- Monitor and evaluate team members performance and effectiveness at work.
- Ensure supervision and training of staff to ensure set targets are met
- Staff development and management – Timely performance reviews.
- Responsible for the monitoring and supervision of the company’s departmental heads.
- Providing on-the-job training for all staff.
Deadline: 19th November, 2020.
Method of Application
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the “Job Title” as the subject of the email.