Graduate Telesales Agent at Alerzo Limited
Alerzo Limited is a reputable technology and services company that has transformed the process of distribution of FMCG products to informal retailers.
We are looking for candidates for immediate employment in the position below:
Job Title: Graduate Telesales Agent
Locations: Uyo – Akwa Ibom, Benin – Edo, Owerri – Imo & Port Harcourt – Rivers
Employment Type: Full-time
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- He/She must always be responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
Job Requirements & Qualifications
- B.Sc / HND with 0 – 1 year of experience
- Good exposure to B2B Sales.
- Excellent communication and negotiation skills
- Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.
- HMO and other statutory benefits.
Deadline: 15th October, 2021.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title and State (e.g Data Entry Officer Oyo) as the subject of the mail.