Graduate Tele Sales Agent at Reliance HMO
Reliance Health (www.reliancehealthinc.co) is a post Series A YC company using data and technology to make healthcare more affordable and accessible. We’re growing super-fast and expanding to multiple countries. In addition to YC, we are backed by Tencent, Partech and WTI.
We are recruiting to fill the position below:
Job Title: Tele Sales Agent
Location: Gbagada, Lagos
Employment Type: Full-time
- This role is charged with improving conversion rates from inbound leads, expanding customer accounts through upsells and reducing churn through telesales.
- Engage inbound leads by qualifying them over the phone and converting qualified leads to customers
- Look out for opportunities to upsell customers on premium products or expanding their accounts
- Reduce churn by helping customers solve payment problems and resolving service quality problems
- Onboard new customers and educate them on the service offering.
- Minimum of B.Sc / HND from a recognised tertiary institution.
- 0 – 2 years post NYSC experience.
- Sales / Telesales experience is an added advantage
- Excellent negotiation and persuasion abilities.
- Excellent oral communication skill.
- Creative thinking and problem-solving skills.
Deadline: 31st October, 2021.