Customer Success Officer at RetailPoint Solutions Limited
RetailPoint Solutions Limited provides and deploys Point of Sale – POS Machines for business using various POS Hardware & Softwares. Our products can be deployed across various retail platforms where transaction data is critical to Management.
We are recruiting to fill the position below:
Job Title: Customer Success Officer
- Act as Goto Person between existing customers and the company as it relates to Service
- Improve onboarding process on customer projects, working with the Sales and Technical Team.
- Act as Admin on our Customer Support Channels. Assigning tasks to Agents and making sure these tasks are completed and customer satisfied.
- Develop and sustain customer’s loyalty by making sure their desired goals as it relates to our services are met.
- Follow up on customers inquiries
- Liaise with Technical support and sales team to ensure customer’s satisfaction.
Deadline: 25th July, 2020.
How to Apply
Interested and qualified candidates should send their Resume and Cover Letter to: email@example.com using “Customer Success Officer” as the subject of the email.