Customer Service Specialist at Trueluxe Limited


Trueluxe Limited is a real estate company involved in a broad range of real estate activities including property marketing, development, facility management amongst many. Our business coverage extends to providing product/service offerings across the real estate industry and extending to vertically related businesses and markets.

We are recruiting to fill the position below:

Job Title: Customer Service Specialist

Location: Lagos

Job Description

  • Generate and develop a pipeline of new/existing sales leads and generate sales through telephone marketing of the company’s product / services
  • Initiate outbound calls daily which include Outbound sales, marketing
  • Work closely with digital marketers to close deals from leads generated online
  • Strengthen customer relationships while attracting new ones and provide prospects/customers with complete information on product and process via telephone and emails
  • Handle incoming calls and enquiries
  • Manage Site Inspection Scheduling, taking calls and organise site/property visit schedule
  • Email & SMS Marketing – Manage Email boxes and Lists, and conduct active email and SMS marketing
  • Conduct LinkedIn Marketing ? LinkedIn in-mailing, pitching, and driving engagements and promotions on LinkedIn
  • Engage with Clients/prospects through online platforms including WhatsApp
  • Conduct administrative tasks including documentation, managing client data/database
  • Calls log management, maintaining a coherent filing System and maintaining up to date records of client interactions.

Candidate Requirements

  • Experience in outbound customer service or telemarketing and converting leads to sales or similar role
  • Great Communicator – Persuasive and Convincing communication skills
  • Proficiency in the use of Microsoft Excel, Word, PowerPoint & Outlook
  • Candidates must reside on the Island, around Ajah, Sangotedo, Awoyaya axis or nearby environs.
  • Candidates must have relevant certification, Diploma, OND, HND or a Degree.
  • Exceptional telephone manners and good time management skills
  • Ability to work under pressure, variable working hours and multi-tasking skills
  • Real Estate experience desired or good depth knowledge of the real estate industry and workings
  • Social media savvy

Deadline: 15th July, 2020.

How to Apply
Interested and qualified candidates should send their CV to: using “Customer Service Specialist” as the subject of the mail.


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