Customer Service Intern at Busy Minds Consult



  2020-09-08
  Unspecified

Busy Minds Consult is recruiting suitably qualified candidates to fill the position below:

We are recruiting to fill the position below:

Job Title: Customer Service Intern

Location: Lekki, Lagos

Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers’ accounts
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Assist prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Assist communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

Job Requirements

  • Qualification: HND / B.Sc
  • Experience: 0-1year customer service experience or similar role

Desired Skills:

  • Attention to detail
  • Listening and taking corrections
  • Spotting fibre materials

Salary
N30,000 Monthly Allowance with daily lunch

Deadline: 9th September, 2020.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: talentportal01@gmail.com using the “Job title” as subject of the email.

Let\'s



This job originally appeared elsewhere


Share this job with your friends!
Facebook Twitter LinkedIn

Subscribe

We promise not to spam you : ).



  • Email this to a friend
  • Share with a friend
          Facebook Twitter LinkedIn
  • Report this Job
  • Save this Job


OTHER JOBS IN UNSPECIFIED

Graduate Digital Media Executive Intern at Mitiget Assurance and Technology Services Limited


General Duty Medical / Dental Officer at the Nigerian Army (DSSC 26 / 2021)


Job Recruitment at Pan-African Group


Osun State Polytechnic (OSPOLY), Iree HND Admission Form For 2020/2021 Session


Ongoing recruitment at Options Consultancy Services Limited