Client Relationship Lead (Sales) at Awka Millennium City (AMC)


  2020-05-29
  Unspecified

Awka Millennium City (AMC) project was conceived by the Anambra State Government as a PPP (Public-Private Partnership) initiative between ANSIPPA (Anambra State Investment and Promotions Agency) and MP Infrastructure.

AMC is a new large scale gated residential community strategically located in the capital Awka contributing to the transformation of Awka into a planned modern city.

We are recruiting to fill the position below:

Job Title: Client Relationship Lead (Sales)

Location: Anambra

Job Description
Sales Coordination:

  • Assess and analyze prospective customer’s requirements
  • Maintain well organized, up-to-date and accurate sales information and activity reports
  • Determine customers’ financial abilities to propose solutions that suit them
  • Advise prospects/customers on the suitability and value of the property.
  • Promote sales of properties through advertisements such as distribution of flyers and posters.
  • Manage and coordinate sales throughout the sales cycle
  • Confidently participate in the preparation of proposals and its presentation
  • Represent the company at corporate events or sales meetings
  • Grow the business by identifying new sales and business development opportunities.
  • Gather customer or product information to determine customer needs.

Lead Role:

  • Manage and coordinate activities of all other Sub Agents
  • Advise other sellers/Sub Agents on current information regards property/product.
  • Provide guidance and assist Sub Agents and buyers in purchasing property for the right price under the best terms.
  • Act as an intermediary in negotiations between prospective customers and sellers/Agents.
  • Advise customers/Sub Agents on market conditions, prices, legal requirements, and related matters.
  • Accompany buyers during visits to sites and inspections of landed property
  • Provide adequate support to team staff/Sub Agents to accomplish the service needs of customers.
  • Work closely with company Lawyers to prepare property documents such as purchase agreements and deeds of Assignments.
  • Remain knowledgeable about real estate markets and best practices
  • Determine and reconcile Sub Agents’ commission on sales.

Customer Relationship Management:

  • Develop professional relationships or networks with prospects.
  • Maintain good relationships with customers so that the business can maximize the value of those relationships.
  • Participate in one-on-one meetings with customers to explain services in an effort to guide their choices.
  • Understand the problems and challenges of customers and identify ways the business could better address those needs.
  • Provide excellent service in order to maintain a positive reputation for the business.
  • Resolve any customer complaints in a prompt and professional manner.
  • Maintain and manage regular contact with customers to ensure Customer Due Diligence.

Requirements
Qualification:

  • 1st Degree in Social Sciences or Business Management Discipline.

Experience:

  • Minimum of 5 years progressive experience in sales and Administration

Skills And Competencies:

  • Ability to explain complex information clearly and simply
  • Good sales and negotiation skills
  • Ability to build, foster, and maintain positive professional relationships.
  • Excellent interpersonal communication skills.
  • Knowledge of relationship management best practices.
  • Problem-solving and conflict resolution capabilities.
  • Excellent Data Management/Record-Keeping Skill
  • Willingness to develop an in-depth understanding of the business and related services.

Deadline: 12th June 2020.

How to Apply
Interested and qualified candidates should send their Applications to: hr@mpiafrica.com using the position applied for as title of email.

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